Frequently asked questions
A: We currently ship within Australia.
A: You can pay for orders with a debit card, Visa, MasterCard, or American Express. You can also pay with PayPal and PayPal Credit.
A: Email support@scent2u.com.au. For an order enquiry, include your order number if you have it and a short description of what you need help with.
A: Use the product search box to search by product name or keyword, or browse the Shop page.
A: If you receive the wrong product, email support@scent2u.com.au with your order number, if you have it, and details of the item received. Please contact us as soon as you notice the problem so we can investigate and arrange an appropriate resolution. This does not limit your rights under the Australian Consumer Law.
A: All orders that are placed after 3 pm AEST will be processed and shipped out the following business day.
